> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding profiles to the internal watchlist

## What’s an Internal Watchlist?

An internal watchlist allows you to **flag** or **mark** a customer/profile in your system as ***Watchlisted***.

This adds an extra risk factor to the customer’s risk score. The result of this will move the customer into a higher risk bracket, and therefore further checks may need to be run when changes are made to the customer’s profile.

## Add a profile to the Watchlist

1. Open the profile of the person you would like to add to your internal watchlist.

2. On the **Overview** tab, click and select **Add to watchlist** from the dropdown.

<div align="center">
  <img src="https://mintcdn.com/frankieone-f5583b1b/ImiD1ISY6DEFUA-s/images/v1/portal/blocklists-watchlists/4c33e89-image.png?fit=max&auto=format&n=ImiD1ISY6DEFUA-s&q=85&s=7802c6351d8d61911281563d57f20b50" alt="Add to watchlist screenshot" width="355" height="233" data-path="images/v1/portal/blocklists-watchlists/4c33e89-image.png" />
</div>

3. Select a **Reason for watchlist** , add a **comment** and confirm add to watchlist.

<div align="center">
  <img src="https://mintcdn.com/frankieone-f5583b1b/ImiD1ISY6DEFUA-s/images/v1/portal/blocklists-watchlists/5dc4369-image.png?fit=max&auto=format&n=ImiD1ISY6DEFUA-s&q=85&s=326d9e3a6a504e7e2c03639b08adf415" alt="Watchlist reason screenshot" width="502" height="570" data-path="images/v1/portal/blocklists-watchlists/5dc4369-image.png" />
</div>

## Add a profile to the watchlist when marking a potential blocklist match as false positive.

A profile can also be added to the watchlist when marking a potential blocklist match as a false positive. The blocklist reason will be automatically set as **Previously blocklisted**.
