> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Risk Assessment

The FrankieOne Risk Assessment considers a set of criteria **(Risk Factors)** and uses a weighted scoring mechanism to determine the customer’s **Risk Level**.

A **Risk Assessment** is performed on every new customer profile and also at multiple stages throughout the check process. The **Risk Assessment** is updated as further information becomes available based on the result of each check.

A customer’s *Risk Level* can also determine what checks are required. Ie. A high-risk customer may require more checks to be completed than a low-risk customer.

The below table shows a basic example of the **Risk Level** changing based on the result of each check:

| **Check**               | **Check Result**             | **Resulting Risk Level** |
| ----------------------- | ---------------------------- | ------------------------ |
| Initial Risk Assessment | N/A                          | Low                      |
| Blocklist Check         | No Matches Found             | Low                      |
| KYC Check               | Pass                         | Low                      |
| Pep/Sanctions Check     | Fail - Potential Match Found | High                     |

## Risk Score and Risk Levels

The customer is assigned a **Risk Score** and a **Risk Level** based on the score.\
**Risk Scoring** is configured in your FrankieOne account and **Risk Levels** will be assigned based on that configuration.

The following table outlines the Risk Levels

|              |                                                                                                            |
| ------------ | ---------------------------------------------------------------------------------------------------------- |
| Low          | Minimum level of checks required                                                                           |
| Medium       | Further checks may be required                                                                             |
| High         | Further checks may be required                                                                             |
| Unacceptable | An unacceptable risk level will push the customer profile into a ‘Failed’ state with the ‘Score’ issue tag |

The customer’s overall **Risk Level** is found at the top of their profile:

<img src="https://mintcdn.com/frankieone-f5583b1b/apjw019QSSQ3mR_d/images/v1/portal/individual-profiles-kyc/8a964ad-risk_level.png?fit=max&auto=format&n=apjw019QSSQ3mR_d&q=85&s=5de5a622a4a6f8a8b23a37c842f59ff6" alt="" width="1237" height="619" data-path="images/v1/portal/individual-profiles-kyc/8a964ad-risk_level.png" />

## Risk Factors/Risk Scorecard

**Risk Factors** are the criteria through which **Risk Score** is determined.\
View the **Risk Factors** applied to a customer profile in the **Customer Score** tab.\
**Risk Factors** are configured in your FrankieOne account. If you’d like more information on how your **Risk Scorecard** is configured, speak to your account manager.

<img src="https://mintcdn.com/frankieone-f5583b1b/WwBouLTTlPxYhDwU/images/v1/portal/individual-profiles-kyc/e59074b-risk_scores.png?fit=max&auto=format&n=WwBouLTTlPxYhDwU&q=85&s=6b0d9530f8f415465df10d1593caf328" alt="" width="1176" height="660" data-path="images/v1/portal/individual-profiles-kyc/e59074b-risk_scores.png" />
