> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Needs review

## Needs review

The Needs review list contains all profiles that require manual review.

<img src="https://mintcdn.com/frankieone-f5583b1b/ImiD1ISY6DEFUA-s/images/v1/portal/c28efc9-image.png?fit=max&auto=format&n=ImiD1ISY6DEFUA-s&q=85&s=e081e08da480c8b293e6c9b848a16a0a" alt="" width="1461" height="783" data-path="images/v1/portal/c28efc9-image.png" />

| **Label**     | **Description**                                                                                             |
| ------------- | ----------------------------------------------------------------------------------------------------------- |
| Name          | Customer’s full name collected on the application. This name is used in KYC verification and AML screening. |
| Entity Status | Displays the overall status of the customer profile.                                                        |
| Created       | Display the age of customer application.                                                                    |
| Updated       | Displays when the last change was made to the customer application.                                         |
| Risk Level    | Risk level of customer.                                                                                     |
| Issues        | Displays any issues found in customer application.                                                          |
| Assignee      | Displays the user assigned to the customer application for review and decisioning.                          |

## List Filtering & Sorting

You can also filter the entities displayed in the entities table using the filtering options available under the search bar.

<Frame caption="Filtering options for entities.">
  <img src="https://mintcdn.com/frankieone-f5583b1b/YJ8U5h0OEQLOVp6h/images/v1/portal/26c6ad4-FILTERS_PAGE_cr.jpg?fit=max&auto=format&n=YJ8U5h0OEQLOVp6h&q=85&s=3ec428699506bb737a7f25d8937089bf" alt="Filtering options for entities." style={{ maxWidth: '100%' }} width="993" height="324" data-path="images/v1/portal/26c6ad4-FILTERS_PAGE_cr.jpg" />
</Frame>

### Filter by entity status

Use the **Entity status** dropdown menu to select the status types of the entities to display.

<Frame caption="Entity status dropdown menu.">
  <img src="https://mintcdn.com/frankieone-f5583b1b/YJ8U5h0OEQLOVp6h/images/v1/portal/2f4e0b3-FILTERS_PAGE_cr-entity_dropdown-cr.jpg?fit=max&auto=format&n=YJ8U5h0OEQLOVp6h&q=85&s=8c21892ed336fe37d55d3bde2d34a06e" alt="Entity status dropdown menu." style={{ maxWidth: '100%' }} width="214" height="391" data-path="images/v1/portal/2f4e0b3-FILTERS_PAGE_cr-entity_dropdown-cr.jpg" />
</Frame>

Once you’ve selected the status types to display, select **Apply**. Select **Clear** to unselect all the status type.

### Filter by issue type

Use the **Issues** dropdown menu to select the issue types of the entities to display.

<Frame caption="Issues status dropdown menu.">
  <img src="https://mintcdn.com/frankieone-f5583b1b/Lj65OXd5WJX62s2b/images/v1/portal/76da4b6-FILTERS_PAGE_cr-issues.jpg?fit=max&auto=format&n=Lj65OXd5WJX62s2b&q=85&s=c2d6c040f69965dbf19b987bfcfadfdf" alt="Issues status dropdown menu." style={{ maxWidth: '100%' }} width="374" height="388" data-path="images/v1/portal/76da4b6-FILTERS_PAGE_cr-issues.jpg" />
</Frame>

Once you’ve selected the issue types to display, select **Apply**. Select **Clear** to unselect all the issue types.

### Filters overview modal

Select the **Filters** button to open the **Filters** modal. Using the Filters modal, you can view all the possible filters that can be applied to the entities displayed in the entities table.

<img src="https://mintcdn.com/frankieone-f5583b1b/2KGpQCNiaIeLDKT2/images/v1/portal/e9e46dd-FILTERS_PAGE_filters_modal_cr.jpg?fit=max&auto=format&n=2KGpQCNiaIeLDKT2&q=85&s=25db3fcb68e4aaf9963eb125f98e7843" alt="" width="971" height="818" data-path="images/v1/portal/e9e46dd-FILTERS_PAGE_filters_modal_cr.jpg" />

The filters you can select are categorized according to the following:

* Entity type
* Entity status
* Issue
* Risk level
* Created date
* Recipe
* Assignee

Select the filter criteria you prefer, and then select **Apply filters** to enable those filters. To start over, select the **Clear all** button to remove your selection.

### Sorting entities

Select the sorting icons (up and down arrows) beside the **CREATED** and **UPDATED** column headers to sort the entities in the table. A single blue arrow highlights the current sort direction (ascending or descending):

* Single blue up arrow means the entities are displayed in ascending order.
* Single blue down arrow means the entities are displayed in descending order.

## DVS Expanded Response

Expanded responses are a DVS initiative to provide more information about an individual’s document verification outcome. An expanded response is a brief explanation provided by the document issuer, on why the individual’s information didn’t match the document being verified.

From the Portal, on the Audit Report of the particular entity, example below:

<img src="https://mintcdn.com/frankieone-f5583b1b/2KGpQCNiaIeLDKT2/images/v1/portal/d551cc8-image.png?fit=max&auto=format&n=2KGpQCNiaIeLDKT2&q=85&s=cf54947060e58ebd4e703d98e9a93fbd" alt="" width="1123" height="170" data-path="images/v1/portal/d551cc8-image.png" />
