> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Review and resolve potential AML matches
> If a new customer has a potential AML match, this guide will show you how to review and resolve it
## Issue Tags
If a new customer has a potential AML match, their profile will show one or more of the following issue tags in the **Onboarding List** :
| **Issues Tag** | **Description** |
| -------------- | -------------------------------------------------------------------------------------------------------- |
| **S** | **Sanctions** - A potential match has been found against a Sanctions list |
| **PEP** | **Politically Exposed Persons** - A potential match has been found on a Politically Exposed Persons list |
| **WL** | **Watchlist** - A potential match has been found on a Watchlist |
| **AM** | **Adverse media** - A potential match has been found against an Adverse Media list |
The customer’s overall profile status will be either **Failed** or **Needs Attention** depending on the severity of the potential AML match found.
The **Check Summary** on the **Overview tab** will also show a Failed PEP/Sanctions check.
Clicking **Resolve** will open the PEP/Sanctions tab.
## View potential AML matches
Navigate to the **AML Screening** tab within the Customer Profile.
All potential matches will be listed in the AML search results table:
## Review Details of an AML match
Click a potential match to open and view the details to manually review and make a decision if this is a **True Positive Match** or a **False Positive Match**.
## Change the Match Status
Once a decision has been made, update the match status to either confirm the match or mark it as a false positive.
The updated **Match Status** will now be reflected in the search results table and the overall profile result will be updated to **Manually Failed** or **Manually Passed** depending on the results of other required checks.
