> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflow events tab

### Video Guide

<iframe width="100%" height="450px" src="https://www.loom.com/embed/38fd026bc1fb4b71aba72981af7340a7?sid=14fe26fc-c34b-4189-9d4f-259f2a129a3f2&hide_speed=true" frameborder="0" allowfullscreen />

## What are Workflows for individuals?

<img src="https://mintcdn.com/frankieone-f5583b1b/wrMv-bNl47Mu1DGf/images/v2/portal/workflow-events-tab.webp?fit=max&auto=format&n=wrMv-bNl47Mu1DGf&q=85&s=b7127004acce7c6aceeddf3a05b96cd0" alt="" width="1701" height="705" data-path="images/v2/portal/workflow-events-tab.webp" />

A workflow is a predefined sequence of checks—KYC, OCR, Biometrics, AML, Fraud—that FrankieOne runs on an entity. The **Workflow events** tab lists each execution (event) and its results.

### Monitoring workflows vs. Standard

| Type           | Purpose                                                                                  | Runs automatically?                                    |
| :------------- | :--------------------------------------------------------------------------------------- | :----------------------------------------------------- |
| **Standard**   | Onboard or re-verify a customer with the chosen checks.                                  | Triggered manually (Save & Verify, Send link, or API). |
| **Monitoring** | Re-screen an existing profile at regular intervals (for example, daily sanctions watch). | Yes—scheduled or rule-based.                           |

### Multiple workflows on an entity

You can run different workflows on the same entity. Each run appears as a separate **event** in the list (Attempt #1, Attempt #2). Use this to:

* Retry a failed onboarding workflow after data fixes.
* Add an extra “Enhanced Due Diligence” workflow on high-risk profiles.

## What is an Event, attempt or execution, event ID

An event (also called an attempt or execution) is a single run of a workflow on an entity. When you press Save & verify, resend a Smart UI link, or schedule a monitoring cycle, the Portal creates a fresh event and tags it with an Event ID—a unique reference you can use in audit logs, API calls, or support tickets.

### Key points

* Each event shows its own status (Pass, Fail, Needs attention, and so on).
* The Workflow events tab lists events in reverse order: Attempt #1, Attempt #2, Attempt #3 … so you can track every execution.
* You can copy the Event ID from the Audit Report or the URL path when drilling into check details.

## Risk score

Click **Risk score** to view the numeric score and the factors that changed it. Scores update every time a workflow finishes.

<img src="https://mintcdn.com/frankieone-f5583b1b/SnCigSgkA9Jnv8RS/images/v2/portal/risk-score.webp?fit=max&auto=format&n=SnCigSgkA9Jnv8RS&q=85&s=2f58b9e18a06b479aaa38c36a6ccf63b" alt="" width="598" height="377" data-path="images/v2/portal/risk-score.webp" />

### Workflow status

The coloured badge beside each event shows the outcome.

#### Pass

All checks passed. No action needed.

#### Fail

Blocking issue found. Review Check summary to see why.

#### Manual pass / manual fail

A user overrode the automatic result (comment is logged).

#### Need attention

At least one check needs manual review.

#### Unchecked

Event started but checks have not finished yet.

## Check summary

The lower pane lists every check in the order executed, showing:

* Data source used (for example, **DVS**, **Adverse Media**).
* Match count or pass/fail result.
* Comments icon for manual overrides or notes.
