Update a case

Deprecated
Update the status or assignment of a case generated from a fraud or transaction monitoring check.

Path parameters

entityIdstringRequired
Unique identifier of a FrankieOne entity
caseIdstringRequired
Unique Identifier of a Transaction Check Result

Headers

apiKeystringRequired
X-Frankie-CustomerIDstringRequired
Your Customer ID provided by FrankieOne
X-Frankie-CustomerChildIDstringOptional
Your Customer Child ID provided by FrankieOne

Request

This endpoint expects an object.
createdBystringRequired
User ID of the User that created the comment
commentstringOptional<=4028 characters
newStatusenumOptional
Current status of an alert
Allowed values:
assignedTostringOptional
User ID of the User that the case was assigned to

Response

The request was valid and can potentially be fulfilled. The FrankieOne service has now accepted responsibility for processing and we will either push the results to you, or send you a notification, depending on the request and your configuration.
requestIdstringOptional=26 characters

Unique identifier assigned by FrankieOne for every request. Can be used for tracking down answers with technical support. Uses the ULID format (a time-based, sortable UUID) example: 01BFJA617JMJXEW6G7TDDXNSHX

Errors