Update a case
DeprecatedUpdate the status or assignment of a case generated from a fraud or transaction monitoring check.
Path parameters
entityId
Unique identifier of a FrankieOne entity
caseId
Unique Identifier of a Transaction Check Result
Headers
apiKey
X-Frankie-CustomerID
Your Customer ID provided by FrankieOne
X-Frankie-CustomerChildID
Your Customer Child ID provided by FrankieOne
Request
This endpoint expects an object.
createdBy
User ID of the User that created the comment
comment
newStatus
Current status of an alert
Allowed values:
assignedTo
User ID of the User that the case was assigned to
Response
The request was valid and can potentially be fulfilled. The FrankieOne service has now accepted responsibility for processing and we will either push the results to you, or send you a notification, depending on the request and your configuration.
requestId
Unique identifier assigned by FrankieOne for every request. Can be used for tracking down answers with technical support. Uses the ULID format (a time-based, sortable UUID) example: 01BFJA617JMJXEW6G7TDDXNSHX