Australian Documents
Supported Australian Documents
The FrankieOne KYC v2 API supports the following Australian documents:
Birth Certificates
Birth certificates are official documents issued by the government that record an individual’s birth. They include details such as the individual’s name, date of birth, place of birth, and parentage.
When submitting a birth certificate for verification, ensure the document is clear, complete, and issued by an official authority. All required details, as specified below, must be included:
Required Fields
Basic Information
Certificate Details
Tips for Birth Certificate Verification
For best results when processing birth certificates:
- Provide all available fields, including optional ones
- Use names and dates exactly as shown on the certificate
- Pay attention to historical date formats and registration district spelling
- Note any differences between registered and current legal names
- Matching requirements may vary by state, territory, or certificate age. Supplying complete and accurate information maximizes verification success.
Example Document Structure
Centrelink Cards
Centrelink cards are official documents issued by the Australian government that provide access to social security and welfare benefits. These cards contain personal details such as the cardholder’s name, date of birth, and Customer Reference Number (CRN).
Required Fields
Basic Information
Card Details
Example Document Structure
Citizenship Certificates
Citizenship certificates are official documents issued by the Australian government that confirm an individual’s Australian citizenship. These certificates contain personal details such as the individual’s name, date of birth, and certificate (stock) number.
Required Fields
Basic Information
Certificate Details
Example Document Structure
Drivers Licenses
Australian driver licences are official documents issued by Australian state or territory governments, authorizing individuals to operate vehicles. Each licence contains personal details such as the holder’s name, date of birth, licence number, and card number. Requirements and formats may vary by jurisdiction.
Basic Information
Licence Details
Licence Number Formats
Card Number Formats
Example Document Structure
Victorian Licence Verification – Card Number Handling (Effective July 1, 2023)
Victorian driver licence card number verification is now subject to special rules:
- For licences flagged as compromised (e.g., due to the Optus breach), the DVS will verify the current card number.
- For non-compromised licences, the card number is not checked and may match the licence number.
- Always collect and submit the card number, as verification requirements may change based on historical or future data breaches.
- If you are a direct DVS user, you may see an audit log entry: “Successful Match – Card Number hasn’t been checked.”
Sample License Images
Australian Capital Territory (ACT)
Northern Territory (NT)
Post Nov 2020
Pre Nov 2020
Queensland (QLD)
Post June 2019
Pre June 2019
New South Wales (NSW)
South Australia (SA)
Physical License
Digital License
Tasmania (TAS)
Victoria (VIC)
Post Nov 2022
Pre Nov 2022
Western Australia (WA)
Immigration Cards (ImmiCard)
ImmiCards are official identity documents issued by the Australian Department of Home Affairs to eligible non-citizens, including visa holders, refugees, and humanitarian entrants. Each ImmiCard contains the holder’s name, date of birth, and a unique ImmiCard number. ImmiCards are used as evidence of identity and residency status in Australia.
Required Fields
Basic Information
Card Details
For individuals with a single name, use a hyphen (-) in the givenName field. Example: For “Cher”, use {"givenName": "-", "familyName": "Cher"}.
Example Document Structure
Common Validation Issues
When submitting ImmiCard documents, ensure:
- The ImmiCard number is exactly 9 characters: 3 uppercase letters (A–Z) followed by 6 digits (0–9), e.g.,
PRE123456. - Name fields must match the ImmiCard exactly, including case, spelling, and spacing. For individuals with a single name, use a hyphen (
-) for the given name (e.g.,{"givenName": "-", "familyName": "Cher"}). - The date of birth must be in
YYYY-MM-DDformat. - Include all names as shown on the card.
- Double-check all values for accuracy to avoid verification failures.
Marriage Certificate
Marriage certificates are official documents that record the marriage of two individuals. They include personal details such as the names of the individuals, date of marriage, and the issuing authority.
Best Practices for Marriage Certificate Verification
- Confirm the certificate format before mapping fields.
- Use correct ISO date formats for all date fields.
- Follow state-specific requirements, especially for Victoria.
- Provide all available optional fields for higher verification accuracy.
- Ensure names match the certificate exactly, including spelling and order.
Required Fields
Basic Information
Certificate Details
Example Document Structure
Victoria (VIC) State-Specific Requirements
For marriage certificate verification in Victoria:
- Enter the details from the left-hand column or first row as Name 2, regardless of the order on the certificate.
- Always refer to the latest DVS specifications for Victoria and other states to ensure correct field mapping.
Marriage Certificate Formats
Australian marriage certificates may use different participant labels depending on the certificate version:
- Traditional: Bride/Groom
- Modern: Partner 1/Partner 2 Use the format that matches the certificate you are processing.
Name Change Certificates
Name change certificates are official documents issued by Australian state or territory authorities to record an individual’s legal change of name. These certificates include details such as the person’s previous name(s), new name(s), date of registration, and the issuing authority. Name change certificates are required for official identity verification when an individual has changed their legal name.
Required Fields
Basic Information
Certificate Details
Example Document Structure
National Health ID (Medicare)
National Health ID cards, commonly known as Medicare cards, are issued by the Australian government to provide access to healthcare services. They include personal details such as the individual’s name, date of birth, and Medicare number.
Required Fields
Basic Information
Card Details
Example Document Structure
Australian Passports
Australian passports are official travel documents issued by the Australian government that certify an individual’s identity and citizenship. Each passport contains key personal information, including the holder’s full name, date of birth, passport number, nationality, and expiration date.
When submitting an Australian passport for verification, ensure that all details are entered exactly as they appear on the passport. This includes correct spelling, capitalization, special characters, and the precise order of names. Accurate data entry is critical for successful verification.
Verify Australian passports for citizens and permanent residents. Ensure all details match the passport exactly, including name, date of birth, and passport number.
Verify Australian visas for temporary residents and visitors. Use the passport number associated with the visa and match all personal details as shown on the travel document.
Key Passport Verification Guidelines
Exact Name Matching
- Enter names exactly as shown on the passport, including capitalization, special characters, spaces, and diacritics.
Country Codes
- For Australian passports, use
AUS. - For visas, use the ISO 3166-1 alpha-3 code of the passport’s issuing country.
Document Numbers
- Always provide the passport number, even for visa verification.
- Ensure the passport number matches the one associated with the visa.
- Incorrect or expired passport numbers will cause verification to fail.
Name Order for Visas
- For visa holders, follow the name order and format as printed on the passport, regardless of local conventions.
Required Fields
Basic Information
Passport Details
Example Document Structure