Update a case

Deprecated
PATCH

Update the status or assignment of a case generated from a fraud or transaction monitoring check.

Path parameters

entityIdstringRequired

Unique identifier of a FrankieOne entity

caseIdstringRequired

Unique Identifier of a Transaction Check Result

Headers

X-Frankie-CustomerIDstringRequired

Your Customer ID provided by FrankieOne

X-Frankie-CustomerChildIDstringOptional

Your Customer Child ID provided by FrankieOne

Request

This endpoint expects an object.
createdBystringRequired

User ID of the User that created the comment

commentstringOptional<=4028 characters
newStatusenumOptional
Allowed values: PENDINGAPPROVEDMANUALLY_APPROVEDMANUALLY_DECLINED

Current status of an alert

assignedTostringOptional

User ID of the User that the case was assigned to

Response

The request was valid and can potentially be fulfilled. The FrankieOne service has now accepted responsibility for processing and we will either push the results to you, or send you a notification, depending on the request and your configuration.

requestIdstringOptional=26 characters

Unique identifier assigned by FrankieOne for every request. Can be used for tracking down answers with technical support. Uses the ULID format (a time-based, sortable UUID) example: 01BFJA617JMJXEW6G7TDDXNSHX

Check a transaction's risk
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