What is FrankieOne?
FrankieOne is a comprehensive identity verification and compliance platform that helps businesses verify customer identities, prevent fraud, and meet regulatory requirements. Through a single integration, you can access hundreds of global data sources and verification tools to onboard customers securely and efficiently.Core Verification Services
Know Your Customer (KYC)
The mandatory process of identifying and verifying the identity of customers to prevent fraud and financial crime. KYC checks verify customer information such as name, date of birth, and address against trusted data sources including government databases, credit bureaus, and utility providers. Why it matters:KYC is a legal requirement for regulated businesses to prevent money laundering and terrorist financing.
Identity Verification (IDV)
The process of confirming that a person is genuinely who they claim to be. IDV commonly involves document scans, facial comparison, and liveness checks. It combines document verification with biometric authentication to establish trust and enhance security. Why it matters:IDV prevents identity fraud by ensuring the person onboarding is the legitimate document holder.
Anti-Money Laundering (AML) Screening
The process of checking individuals and businesses against global watchlists, sanctions lists, and Politically Exposed Persons (PEPs) lists. AML screening helps identify potential risks and ensures compliance with financial crime prevention regulations. Why it matters:AML screening protects your business from engaging with high-risk individuals or sanctioned entities.
Document Verification
Government ID Verification
Verification of government-issued documents such as passports, driver’s licenses, and national ID cards against official records. This confirms the document’s authenticity and validates information including name, date of birth, and document details.Optical Character Recognition (OCR)
Technology that automatically extracts text and data from identity documents. OCR reduces manual data entry, minimizes errors, and speeds up the onboarding process. Why it matters:OCR makes onboarding faster and more accurate by automatically capturing customer information from identity documents.
Document Authenticity Checks
Advanced analysis used to determine whether an identity document is genuine or has been tampered with. This includes checks for alterations, forgeries, photocopies, and screen replays.Biometric Verification
Biometrics
Technology that uses unique physical characteristics to verify identity. In customer onboarding, this typically includes facial recognition and liveness detection.Facial Comparison (Face Match)
The process of comparing a live selfie or video with the photo on an identity document to confirm they match. This ensures the person presenting the ID is the legitimate document holder. Why it matters:Face matching prevents fraudsters from using stolen or borrowed identity documents.
Liveness Detection
Technology that confirms a real person is physically present during verification, rather than a photo, video, or mask. Liveness checks detect spoofing attempts and prevent fraud from replays or deepfakes. Why it matters:Liveness detection prevents fraudsters from bypassing verification using photos or pre-recorded videos.
Risk & Compliance Terms
Politically Exposed Person (PEP)
An individual with a prominent public function who may present higher risk for potential bribery or corruption. Examples include government officials, senior executives of state-owned companies, and their close associates.Sanctions
Economic or trade restrictions imposed on specific individuals, entities, or countries by governments or international bodies. Businesses must screen customers against sanctions lists to ensure compliance.Watchlists
Lists of individuals or entities subject to scrutiny under AML and sanctions regulations. These include sanctions lists, PEP lists, and adverse media sources.Adverse Media
Negative news or information about an individual or entity found in reputable media sources. Adverse media screening helps identify potential reputational or financial crime risks.Verification Process Terms
Workflow
A customizable, end-to-end process consisting of a series of verification steps. Workflows can include KYC checks, AML screening, document verification, biometric checks, and fraud controls tailored to your compliance requirements.Service Profile
An overview of a customer’s verification progress for a specific product or service. This includes applied workflows, risk levels, and current verification status.Decision
The outcome of a verification workflow that determines whether a customer can proceed. Possible decisions include:- PASS – Customer successfully verified and can proceed
- FAIL – Verification unsuccessful and the customer cannot proceed
- REVIEW – Manual review is required before a final decision is made
Entity Types
Individual
A single person who can be verified within the platform. Individuals have service profiles, workflows, and risk assessments related to their identity.Organization
A business or non-individual entity, such as a company or partnership, that can be verified within the platform.Additional Verification Features
Duplicate Detection
Technology that identifies and flags linked or duplicate accounts to maintain a single customer view and prevent fraud.Blocklist Management
Internal lists of known high-risk individuals or entities that your business chooses not to engage with. Blocklists help proactively prevent fraud by rejecting bad actors.Risk Assessment
A calculated score that evaluates a customer’s potential risk based on configured rules, verification outcomes, and real-time data. Risk scores help determine the appropriate level of verification.Getting Started
FrankieOne’s platform is designed to be flexible and easy to integrate. You can customize verification workflows to match your business needs and risk appetite while maintaining compliance with regulatory requirements.Key Benefits
- Single Integration – Access hundreds of global data sources through one platform
- Automated Workflows – Reduce manual effort and speed up customer onboarding
- Global Coverage – Verify customers from around the world
- Always Compliant – Stay current with changing regulatory requirements