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Video Guide

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Viewing all activities

To view all recorded activities and transactions for a given entity or alert, select View all activities from the Workflow events tab. This will show you a history of all activities recorded for the entity
Link to All activities page
Screenshot showing all activities view

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Viewing the activity that caused an alert

View the primary activity
From any alert that includes an Activity ID, you can:
  • Click the Activity ID to open the Activities page for the relevant entity.
  • See the selected activity in the Activities table.
  • View the activity details drawer automatically expanded for that activity.
  • Review all activities that occurred in the 30 days before the selected activity.
  • If needed, you can adjust the date range filters on the Activities page to look further back in time, or narrow down to a shorter investigation window.

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Associated activities

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What is an associated activity?

You may receive routine-based or batch alerts from your provider, where a single routine run often flags a set of activities (for example, a velocity pattern, a cluster of withdrawals) rather than a single transaction. In this case, the latest activity in that set will be flagged as a “Routine” alert, and all activities in that set will be considered “associated activities” to such an alert.

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Reviewing associated activities

Alert details drawer with associated activities
In the workflow tab, you may see an alert that might be a routine-based alert. When you click on that alert, you will see a link under the Rules triggered section showing the number of activities associated with that alert. Click this link, and you will be redirected to the list of activities associated with this routine alert.
Expanded activity details in side drawer
To find the original alert, simply open any associated activity and you will see a link to the original alert in the activity detail drawer. This will appear in the All activities table as well if an activity has been associated with another.