Manage Users
How to manage users in the FrankieOne Portal
To manage roles in the FrankieOne Portal, select the **Profile **menu, then select Settings.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/c3902a5-settings_menu.png)
From the Settings page, select User Management.
User Management
The User Management tab displays a list of all users currently registered in your FrankieOne portal and the roles assigned to them.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/0a43cc0-manage_users.png)
Add a New user
Click the Add new user button and enter the name and email address.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/16d93f9-image.png)
In the** Add new user **setup, ensure that at least one role is assigned to the new user, otherwise they won’t be able to access the portal.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/ceb88da-add_new_user_modal.png)
Select the Add user button to create the new user.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/a6f98f1-image.png)
An email will be sent to the user with information on setting their password.
Lock a User
Locking a user prevents the user from having access to the FrankieOne portal, however, it leaves their profile in the FrankieOne system for audit purposes.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/790884c-lock_user.png)
Reset the Password
To send a reset password link to a user, click the lock icon associated with that user. This will email a link to the user with instructions on resetting their password.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-17T06:05:51.484Z/assets/images/4f50e5f-reset_password.png)