Viewing comments
View comments
Comments added on manual actions (e.g. changing workflow status) can be seen in various pages within the portal.
Global comments
If there are comments available, selecting the Global comment icon would show an expanded icon.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/2744775152d07ec52bd9195609f20e42e8c65b7933cbabde6cac15c23e784ea5-image.png)
Latest comments
On certain sections of each page, hovering on the comment icon would display the latest comment. For example,
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/212a86bd5a369b713acdd624c65f7227201ab51e26346378ae495311700211a9-image.png)
Review comments
Workflow events
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/7693c72bc25fcef3ac42510228ebe27d147476064fbe1c2967b0fd8c56080eca-image.png)
The expanded comments view would show the comments related to Workflow status updates as well as comments for each of the workflow check results
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/f7c8c8349c11ce80779cb0554c3040f0b2e731a15fdc45539becca3e0aec6208-image.png)
Profile
The expanded comments view would show the comments related to Entity updates (which relates to KYC database checks) such as adding documents, correcting names, etc.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/6a8ad8ce87ed0cd5bfb836dce65fb4bb8acd5bba6d55370cb159cd92edcd0732-image.png)
Hovering on the comment icon would display the latest comment on the personal info updates.
![](https://files.buildwithfern.com/https://frankieone1015.docs.buildwithfern.com/2025-01-23T01:24:53.893Z/assets/images/6bca6c9e64a9b745d0df8c98972e643bf62df9e8adeabce4e0586b2a08c6e74c-image.png)