Adding profiles to the internal watchlist

What’s an Internal Watchlist?

An internal watchlist allows you to flag or mark a customer/profile in your system as Watchlisted.

This adds an extra risk factor to the customer’s risk score. The result of this will move the customer into a higher risk bracket, and therefore further checks may need to be run when changes are made to the customer’s profile.

Add a profile to the Watchlist

  1. Open the profile of the person you would like to add to your internal watchlist.

  2. On the **Overview **tab, click and select Add to watchlist from the dropdown.

  3. Select a Reason for watchlist, add a comment and confirm add to watchlist.

Add a profile to the watchlist when marking a potential blocklist match as false positive.

A profile can also be added to the watchlist when marking a potential blocklist match as a false positive. The blocklist reason will be automatically set as Previously blocklisted.

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