Audit Report tab (v2.0.0) — FrankieOne

The Audit Report tab displays a record of all activity and status changes on the entity.

It provides a convenient way to review steps and event details and copy request IDs for further evaluation. The steps are shown chronologically, with the latest event on top and the earliest at the bottom. From this tab, you can generate and download the audit report.

Audit logs

Entity events

Audit events	Description	Sample
Entity creation	Logs the creation of a new entity within the system	John Doe created this entity
Entity updates	Logs when changes are made to an existing entity	John Doe updated this entity
Assign users to an entity	Logs the event when a user is assigned to an entity.	Service profile was updated
Archive an entity	Logs the archiving of an entity, which marks an entity as archived. Removing it from active usage but retaining it in the system.	Service profile was updated

Workflow events

Audit events	Description	Sample
Workflow initiation	Logs the initiation or start of a new workflow. This event captures the workflow details when it’s first launched or triggered.	John Doe initiated Safe Harbour
Workflow status has been updated to a new value	Logs any automatic or system-driven changes in the workflow’s status	The status of Safe Harbour changed from UNCHECKED to PASS
Workflow completion	Logs the end of the workflow process and show the final status of the workflow event	Safe Harbour completed
The user manually changed the workflow status	Logs changes made directly by a user, as opposed to automatic or system-driven updates	John Doe changed the status of Safe Harbour

Workflow events: KYC database check

Audit events	Description	Sample
The KYC process has started	Logs the start of the KYC process	KYC was initiated Workflow: Safe Harbour Data connector: dvs
KYC database check resulted in matched results	Logs when the system finds results that match the customer’s details. This indicates that the customer’s details have been verified against the connector.	KYC database check was successful, resulting in 3 matches found Workflow: Safe Harbour Data connector: dvs
KYC database check resulted in partial matches	Logs when the system finds results have partially matched the customer’s details. This indicates that some of the customer’s details have been verified against the connector.	KYC database check failed because partial matches were found Workflow: Safe Harbour Data connector: dvs
KYC database check resulted in no matches	Logs when the system finds no results that match the customer’s details. This indicates that none of the customer’s details have been verified against the connector.	KYC database check failed because no matches were found Workflow: Safe Harbour Data connector: dvs

Risk events

Audit events	Description	Sample
Risk has changed	Logs adjustments to the risk score during risk assessment	Risk status changed to low Workflow: Safe Harbour Risk score: 6

Connector events

Audit events	Description	Sample
The connector returned with a “success” response	Logs the successful transmission of data from the system to a connector and receipt of a response. This indicates that the data was sent correctly and a reply was received from the external system or service.	Connector request successfully sent to the service provider. Response received.
Unable to send the request to a connector	Logs a failure to send data to a connector due to a connection error. This indicates that the data transmission attempt encountered issues such as network problems or unreachable endpoints.	The connector failed to send the request to the service provider. Connector errors

Generate an audit report

To generate and download an audit report, select the Generate report button to generate and download a PDF version of the audit report.