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Prerequisites

1

Get access to the APIs and authenticate

Your Customer Success Manager will provide you with a starter pack containing everything you need for each environment. You should have the following:
The easiest way to verify that your credentials and connection are working is to call our simple health check endpoint: /ruok. This endpoint doesn’t require a request body and is used purely to confirm successful authentication.

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Request - Health check

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Response

If you receive an error, double-check that your API key and Customer ID are correct and that you are using the correct base URL for the environment.
Refer to the authentication page for more details.
2

Set up risk rules in the rule engine

FrankieOne must configure device and behavioral intelligence for your account. This includes advanced features such as:
  • Detecting multiple users linked to one device
  • IP address analysis
  • Phone and mouse movement patterns
  • High-risk information entry (for example, excessive copying and pasting)
  • Remote software detection
Contact your Customer Success Manager to enable or adjust this feature.
3

Setup queues for routine-based (batch) alerts

FrankieOne will help configure queue names and rules that should be detected in those queues. Contact your Customer Success Manager to enable or adjust this feature.

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Integration overview

  • OneSDK: Capture device and location details to have them evaluated by the system.
  • KYC API: Capture phone and email details for the entity so they can be checked or evaluated by the system.
  • Transaction and Activity Monitoring API: Send financial transactions and non-financial activities (for example, registration, login, account changes) for evaluation against configured fraud and AML rulesets.
View the data in FrankieOne Portal for a cohesive and unified view of phone, email, device, location, and fraud checks. Data and check results are available on the entity view’s workflow events page.