Risk Assessment | FrankieOne

The FrankieOne Risk Assessment considers a set of criteria (Risk Factors) and uses a weighted scoring mechanism to determine the customer’s Risk Level.

A Risk Assessment is performed on every new customer profile and also at multiple stages throughout the check process. The Risk Assessment is updated as further information becomes available based on the result of each check.

A customer’s Risk Level can also determine what checks are required. i.e., A high-risk customer may require more checks to be completed than a low-risk customer.

The below table shows a basic example of the Risk Level changing based on the result of each check:

Check	Check Result	Resulting Risk Level
Entity Has PEP hits	true	10
Number of PEP hits	10	30
Facial liveness result	Pass	0
Overall risk level	Low risk	0

Reviewing risk Assessment

Only select roles are given permission to “Modify risk level”: Operator and Administrator.

Role management tab

Viewing risk level

If Risk assessment is disabled or not configured for your workflow (or account), these views will not be shown.

Risk Factors are the criteria through which Risk Score is determined. View the Risk Factors calculated by viewing the Risk drawer. Risk factors are configured in your FrankieOne account. If you’d like more information on how a Risk Profile is configured, please reach out to your account manager.

Entity view - Profile tab

The customer’s latest risk level is found at the Profile tab.

(1-2) See the latest risk level for an entity under the Personal info section

(3) Risk score drawer from the Profile tab

(4) Links to the latest workflow execution

Entity view - Workflow Events

The customer’s overall Risk Level is found at the same level as their workflow. Clicking Risk score will show the risk drawer.

Workflow events

The expanded risk drawer shows the risk factors, values, and its scores. From here, users with sufficient permissions can trigger override risk level (if needed).

Risk drawer