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If Blocklist check is disabled or not configured for your workflow (or account), these views will not be shown. Speak to your account manager for pricing and further information on running Blocklist checks.

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Video Guide

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Blocklisting existing entities

From the Entity view, you can access the actions and select Add to blocklist. As part of Portal standards, any manual review action will require a comment A blocklist match can be confirmed as a true positive, and the potential customer blocked from onboarding or marked as a false positive, which we explain how to resolve in later articles.

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Removing blocklisted entities

Users with appropriate permissions are able to remove an entire profile from your internal blocklist.
  1. Open the profile of the person you would like to remove from your internal blocklist.
  2. From the Entity view, you can access the actions and select Remove from blocklist.
  3. As part of Portal standards, any manual review action will require a comment

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Comments

Hovering will display the latest comment, and clicking will expand and show all blocklist comments.