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Documentation Index

Fetch the complete documentation index at: https://docs.frankieone.com/llms.txt

Use this file to discover all available pages before exploring further.

The Entity view

The entity view shows the entity details, events, and checks that have been run on an entity and the result of each of these checks.

Video Guide

Entity Page UI walkthrough

Entity ID

Use the Entity ID found below the entity name on the Profile tab when speaking with our customer support team. The type and order of checks that have been run on a particular customer are defined in the Workflow assigned to that entity.

Workflow events

The Workflow events tab displays all the relevant information related to the workflow assigned to the entity.

Profile

The Profile tab provides the personal information, and identity documents collected during KYC.

Audit Report

The Audit Report tab displays a record of all activity and status changes on the entity.

Entity actions walkthrough

Assign a user to a profile

Video Guide

To assign a user to an entity, use the dropdown box in the top right corner.

View comments

To view comments on an entity, go to the Profile tab and select the Comments icon on the top right corner. Use the Send link button to send an onboarding link to the end user. This will open the Send link via SMS modal where you can enter the details of the end user and send them a link to complete their onboarding.

More button

Edit profile

To edit the entity profile, select the More button and select Edit profile.

Add blocklist

To add a blocklist to an entity, select the More button and select Add blocklist. This will open the Add blocklist modal where you can select the blocklist to add to the entity.

Archive entity

To archive an entity, select the More button and select Archive entity. This will remove the entity from active usage but retain it in the system.
Video Guide